midPhase Review

midPhase, along with its sister-site ANHosting, are part of UK2’s family of web hosts and both have been popular hosts for a few years for good reason. Not only do they offer appealing plans, but they are financially solid, they own most of their own equipment which they house is a top tier facility, and they have a well-earned reputation for network reliability.

Shared Hosting

What people notice first about midPhase’s shared hosting offerings is the unmetered bandwidth for the higher level plans and generous bandwidth for the lower level ones. To be sure, this is a great feature if you have a popular website in need of some room to grow. But bandwidth alone is not enough to make a great host and midPhase offers much more.

If you are just beginning, you can put your site together quickly and professionally with their site design tool. Under Linux, you also get the Fantastico script library (blogs, portals, forums, galleries, wikis, calendars, and more) for the more advanced site developer. Similarly, you get the Application Vault from Plesk under Windows for similar one-click installs. And you can roll your own applications with the usual development tools, whether under Linux (PHP, Perl, MySQL) or Windows (PHP, Perl, ASP.Net, MySQL, Access).

Dedicated Servers

midPhase’s range of servers is not exceptionally broad, nor does it need to be. Both are solid machine that are worth the cost of a dedicated server. I mean, honest, why would anyone pay to use a Celeron box nowadays? In the past, they used to offer Windows servers, but they are sticking to Linux servers nowadays. You also get a free domain for life, which is nice. Nicer however is free reboots and OS reloads, as compared to some discount server providers that nickel and dime you on the incidentals. Add in network connections from eight different providers and real human monitoring 24/7 and it is hard to go wrong.

All that said, I would stick to the NS01 plan. The NS02 plan offers little in terms of increased value, but has a 40% increase in price over the NS01.

Support

midPhase has a solid support record, with average ticket and telephone supports times below 15 minutes. Phone, email, and live chat are available around the clock 365 days of the year. I think this might be their best feature. If you’ve tried some other “bargain” hosts, you know that these times can be orders of magnitude larger, which is just painful when your site has a problem. They also have an online support forum where you can converse with other customers.

What the Reviewers Say

• “They just plain get it right.” — Top Web Hosting Reviews
• “midPhase was Fantastic.” — Upperhost
• “Check these guys out!” — 100 Best
• “All the hype about midPhase is true.” — Web Hosting Jungle
• “A very tasty package.” — Groundzero

Customer Testimonials

• “The best step I’ve taken after 8 years of having my website online, has been selecting midPhase. Amazing support and great value.” — Sergio Bustamante
• I’ve been with several webhosting companies over the past several years, and to this day I have not regret making midPhase my final switch! Thank you midPhase!” — Marc Bollinger (marcbollinger.com)
• “I’ve had many experiences with different hosting companies and midPhase has the best customer service ever! They always will strive for 100% customer satisfaction and they have mine.” — Eric Kyle Gilbert (erickylegilbert.com)

What midPhase Says

We’ve won many awards!

midPhase has been recognized by dozens of industry review organizations and consumer watchdogs. From the BBB to Web Host Magazine’s highly regarded Editor’s Choice Award, midPhase has them all.

We’re especially proud of winning multiple awards from the same providers. It takes a LOT to be an Editor’s Choice Hosting Company. It takes a LOT MORE to be the Editor’s Choice not once, but twice! We’ve done it time and time again.

We’re always here!

It’s 3AM. Do you know where your support is?

What this means as a customer is that you are guaranteed technical support anytime of the day (or night), and you can rest assured that if your web server has issues at 3AM, our system administrators are already on it.

And, we never leave…

Additionally, midPhase hosts websites for customers for in nearly every country, so we also maintain 24/7 telephone, and email support, giving you answers to your questions at all times.

Our Guarantees

The Ideal Hosting Experience

Since our inception, we have been creating the ideal hosting experience, and platform with one common goal – to maintain a reliable service. Based on our historical uptime, we are proud to guarantee that our uptime will never drop below 99.9%*. A guarantee based on reality, who would have thought? !

Service Quality Guarantee

We guarantee that we’ll provide quality service. Specifically:

• 99.9% Uptime Guarantee
• Real People — We offer a lot of support options. But, in the end, you may still need to talk to a real person. We guarantee that you will be able to reach us and speak with a real human being, someone who speaks English and can answer your questions, fix your problems and help you resolve your issues.
• 24/7 Phone & Email Support — And when you do contact us, we’ll answer your e-mail quickly (e-mail response times generally are under 20 minutes) and pickup the phone quickly (our average hold time is under five minutes.)
• Our Status Blog is updated in real time so you’ll see if and when a server is down, including why and how long before service is restored.
• Your satisfaction, or your money back if cancelled within the money back guarantee period.

Go to midPhase

www.midphase.com